Careers at Roselle & Ivy

At Roselle & Ivy, we're passionate about creating timeless fashion and delivering an exceptional online shopping experience to customers around the world.

As our brand continues to grow, we're always looking for talented, creative, and motivated individuals who share our passion for fashion, innovation, and customer satisfaction.

If you're excited about joining a fast-growing e-commerce fashion brand, we'd love to hear from you.

Graphic Designer

About the Role

We're looking for a talented and creative Graphic Designer to help shape the visual identity of Roselle & Ivy.

In this role, you'll create beautiful designs that inspire customers and strengthen our brand across our website, social media channels, email campaigns, and digital advertising.

Responsibilities

  • Design engaging website banners and promotional graphics

  • Create high-quality product visuals and marketing materials

  • Develop social media graphics and advertising creatives

  • Produce email campaign designs

  • Ensure brand consistency across all digital platforms

  • Collaborate with our marketing team on new campaigns and product launches

  • Stay up to date with current design and fashion trends

Requirements

  • Experience as a Graphic Designer, preferably within e-commerce or fashion

  • Strong portfolio demonstrating creativity and attention to detail

  • Proficiency with Adobe Photoshop, Illustrator, Figma, Canva, or similar design software

  • Understanding of branding and visual storytelling

  • Ability to work independently and meet deadlines

  • Excellent communication skills

  • A passion for fashion and digital design

What We Offer

  • Opportunity to work with a growing international fashion brand

  • Flexible remote working opportunities

  • Creative freedom and room for professional growth

  • Competitive compensation based on experience

  • Friendly and collaborative working environment

E-commerce Customer Support Specialist

About the Role

We're looking for a customer-focused E-commerce Customer Support Specialist who enjoys helping people and creating exceptional customer experiences.

You will be the first point of contact for our customers, assisting them with orders, shipping, returns, sizing questions, and general inquiries.

Responsibilities

  • Respond to customer inquiries via email

  • Assist customers with order updates and tracking information

  • Handle returns and refund requests according to company policies

  • Provide product recommendations and sizing guidance

  • Resolve customer concerns professionally and efficiently

  • Maintain a high level of customer satisfaction

  • Work closely with our operations and marketing teams

Requirements

  • Previous customer service experience is preferred

  • Excellent written English communication skills

  • Friendly, patient, and solution-oriented attitude

  • Strong organizational skills

  • Comfortable using online support systems and e-commerce platforms

  • Ability to work independently in a remote environment

What We Offer

  • Flexible remote work

  • Competitive salary based on experience

  • Opportunities for professional development

  • Friendly and supportive international team

  • Career growth within a fast-growing online fashion brand

How to Apply

If you're interested in joining Roselle & Ivy, we'd love to hear from you.

Please send your CV, portfolio (if applicable), and a short introduction to:

Email: Info@roselle&ivy.com